Can I return something?
You can return most items unused and in original condition, for any reason, within 30 days after the receipt of your order. Exceptions are listed below. Engine parts (Yanmar, Universal, Westerbeke, Volvo, etc.) must be returned within 15 days after the receipt of your order.
· Hazardous materials including paints, thinners and solvents
· Special ordered items
· Cut lengths of wire, rope, rod, chain, hose, cables etc.
· Electrical and electronic components
Please examine your order, if there is any product missing or damaged please inform us immediately.
How do I return an item?
Mail the items back to us marked "RETURNS". Enclose a copy of your invoice with your item.
Who pays for shipping?
The customer will be responsible for shipping fees to and from the shipping location unless an error was made by us, in which case we will provide you with a return shipping label.
Is there a restocking fee?
Only on special order items. Special order items will incur a 20% restocking fee. Special Order items are items that we do not usually stock and that we ordered from the manufacturer specifically for you.